Data We Collect
11401 collects various types of data essential to operate efficiently and comply with regulatory requirements. Account information such as your name, date of birth, email address, contact number, and verification documents are gathered during registration.
Additionally, device and browser data such as IP address, operating system, device type, and browser version are collected to enhance security and user experience. Local payment information related to deposits and withdrawals in INR—including transaction history—is also stored.
Use of cookies and similar tracking technologies allows us to remember preferences, analyze site traffic, and offer personalized features. Usage data includes pages visited, time spent, and interactions to improve our services.
How We Use Your Data
Personal data collected is used primarily to create and maintain your account, verify identity, facilitate deposits and withdrawals, and ensure compliance with legal obligations such as anti-money laundering and responsible gaming requirements.
Your information helps us to personalize your experience, prevent fraud, provide customer support, and send you notifications about important updates or promotions if you consent. We do not sell your personal data to third parties for marketing.
Anonymous data aggregated from usage analysis supports our ongoing efforts to optimize platform performance and enhance user engagement on mobile and desktop.
Cookies & Tracking
We employ cookies to maintain your login session, save language preferences, and customize your navigation flow. These small text files help us recognize returning users and tailor content accordingly.
Third-party analytical tools may place cookies to monitor traffic patterns and usage statistics without identifying individual users. You can adjust your browser settings to block or delete cookies at any time, though this might affect site functionality.
Our platform does not use cookies for advertising or behavioral tracking beyond necessary analytics and service improvements.
Data Storage & Security
11401 implements advanced security measures including SSL encryption, firewalls, and strict access controls to protect your personal data from unauthorized access, alteration, or disclosure.
Data is stored on secure servers located within certified data centers subject to Indian data protection laws. Regular security audits and vulnerability assessments are conducted to maintain robust safeguards.
We retain personal information only for as long as necessary to fulfill legal, regulatory, and business purposes, after which it is securely deleted or anonymized.
Sharing Data with Third Parties
Your information may be shared with trusted third-party service providers who assist with payment processing, identity verification, and technical support. These partners are contractually obligated to maintain confidentiality and comply with data protection standards.
We do not share your personal data with advertisers or unrelated commercial entities. Data may also be disclosed if required by law or regulatory authorities to prevent fraud or illegal activities.
In cases of mergers, acquisitions, or business transfers, user information may be transferred under confidentiality agreements subject to the same privacy commitments.
User Rights and Data Control
You have the right to access, update, correct, or delete your personal information held by 11401. Requests can be submitted via our support channels with appropriate verification.
Users may opt out of receiving marketing communications at any time without affecting the use of our core services. You can also manage cookie preferences via your browser settings.
We strive to respond promptly to rights-related requests and ensure compliance with applicable Indian data protection regulations.
Policy Changes and Contact Information
11401 reserves the right to update this Privacy Policy to reflect changing legal requirements or operational needs. Updates will be posted on this page with the effective date revised.
We encourage you to review this policy periodically to stay informed about how we protect your privacy.
For any questions or concerns regarding your personal data or this Privacy Policy, please contact our support team at [email protected]. We commit to addressing your inquiries efficiently and transparently.
